No. 1 The manager emphasized that we had to focus on understanding changing customer -------. (A) needing (B) needed (C) needy (D) needs No. 2 After the appointment a new head of the office was announced, Michael was forced to -------. (A) restore (B) remit (C) resign (D) reiterate No. 3 Heather is currently working on two projects - one is almost finished, and ------- is in the planning phase. (A) other (B) another (C) the other (D) the another No. 4 Unless we hear from you ------- ten days, we will have no choice but to close your account. (A) within (B) without (C) through (D) throughout No. 5 A customer at Brooks Books is reminded to keep his or her receipt ------- a proof of purchase. (A) off (B) except (C) as (D) on No. 6 The government is under international pressure to ------- regulations in the country. (A) loosen (B) leap (C) lease (D) lose No. 7 At the North America's largest game show, Fantasia Company gave a sneak ------- of the new video game to a limited audience. (A) peak (B) pair (C) pride (D) peek No. 8 The new restriction on real estate acquisition introduced by the Cross administration is criticized from the economic -------. (A) respect (B) perspective (C) representative (D) perception No. 9 All of the residents in this building must ------- fees for the facility maintenance. (A) pays (B) pay (C) paid (D) paying No. 10 Ms. Liu will be ------- greeting guests at the reception as a chief manager. (A) in spite of (B) instead of (C) in front of (D) in charge of